Who We Are

Maria provides leadership to RQM+, ensuring the team is strategically focused on business balanced growth, the RQM+ vision and mission are upheld, and RQM+ is poised for success. Having cofounded R&Q in 2008, which was rebranded to RQM+ in 2020, Maria has an expert understanding of the consulting industry as well as the medical device industry. Maria has nearly 30 years of industry experience in medical device development across RA/QA areas, as well as post-surveillance and compliance. Maria capitalizes on this experience to ensure that RQM+ continues to provide top quality strategic and tactical solutions to the industry.

Prior to cofounding R&Q, Maria held positions at MEDRAD, a two-time Malcolm Baldridge winning company and one of Pittsburgh’s top medical device companies. Maria’s previous positions included Director of Quality Assurance and Regulatory Affairs for Europe, as well as Manager of Quality Assurance for New Products where she led a team of professionals that provided a broad range of quality and regulatory services to product development teams. Maria holds an Executive Leadership Program certificate from Carnegie Mellon University’s Tepper School of Business and a B.S. in Mechanical Engineering from the University of Pittsburgh.

Lisa co-founded R&Q in 2008, which was rebranded to RQM+ in 2020. As a member of the executive leadership team, Lisa supports strategic planning and execution, and provides guidance across the company. Lisa leads the RQM+ Marketing Team, focusing on creating and executing innovative marketing strategies to profitably increase revenue and grow the brand. She is responsible for managing all aspects of RQM+ marketing campaigns and operations.

Lisa has 20 years of industry experience, with extensive expertise in medical device RA/QA, and business development. Prior to co-founding R&Q, Lisa held positions at MEDRAD and the Tyco Healthcare Retail Group. Lisa’s previous positions included Senior Regulatory Affairs Specialist at MEDRAD, where she focused on worldwide submissions for product development teams and field safety risk assessments for product issues, and Process/Quality Engineer at the Tyco Healthcare Retail Group. Lisa holds an M.S. in Mechanical Engineering from the University of Delaware and a B.S. in Mechanical Engineering from West Virginia University.

Stephen Cottrell is the EVP, Global Commercialization of RQM+ and is responsible for client service delivery, growth, and overall performance of the company. He leads an experienced team of industry professionals who formulate and deliver consulting services dedicated to the life sciences industry. Steve’s experience encompasses leading a wide array of business services within the life sciences sector, including business process outsourcing, strategic sourcing, and clinical trial offerings.

Serving as the President of Maetrics, which was rebranded to RQM+ in 2020, Steve is a business executive with more than 25 years of experience in the life sciences industry. His career has been dedicated to supporting services in the medical device, pharmaceutical, and biotech market segments. He has a proven ability to evaluate client challenges and bring together unique solutions to meet the current and future needs of clients.

Prior to joining RQM+, Mr. Cottrell was the Global Vice President of Business Development for DOCS, a division of the global Clinical Research Organization ICON plc. Prior to that, he served as Executive Vice President of Global Business Development at i3 Research, a division of United Health Group.

Mr. Cottrell is a business executive with 25-plus years of experience in the life sciences industry. His career has been dedicated to supporting services in the medical device, pharmaceutical, and biotech market segments. He has a proven ability to evaluate client challenges and bring together unique solutions to meet the current and future needs of clients.

Mr. Cottrell has a B.A. in Economics from Boston University.

Lori joined in 2012 providing technical expertise to RQM+ clients while focusing internally on employee leadership and development and the strategic growth of the Consulting Services infrastructure. Combining her strong technical skills with empowerment and compassion, Lori leads by example and has routinely demonstrated an ability to bring out the very best in her teams.

Under her leadership, Lori’s team has been consistently given, on average, 9+ on a scale of 10 for client satisfaction with a 90% repeat customer rate. As Vice President of Consulting Services, her entrepreneurial spirit has guided her to create the RQM+ operational model with a focus on people, process and tools. She has focused on operational excellence while ensuring the global scalability of the Consulting Services infrastructure.

Lori is responsible for developing and monitoring the consulting services team’s strategic goals, current objectives and overall operating budget. Her team consists of technically skilled consultants providing industry leading regulatory and quality consulting and engineering services along with program management expertise. The design and delivery team round out the consulting services team and is responsible for proposal development that focuses on successful delivery of services. Lori’s outstanding leadership and her ability to focus and direct teams towards accomplishing specific and measurable goals has been one of the backbones to the success of RQM+.

Lori has held various leadership positions within multiple industries over the past 18 years including medical device. Prior to joining RQM+, Lori was with MEDRAD and while there, led her team to Industry Week’s Best Plants and AME Manufacturing Excellence Awards.

Lori earned a B.S. in Business Administration with a concentration in Psychology from Clarion University. She also earned an MBA from Chatham University, an Executive Leadership Program certificate from Carnegie Mellon University’s Tepper School of Business and is a Six Sigma Green Belt. She has served as guest speaker at Saint Vincent College via the Kennametal Center of Operational Excellence.

Louisa Rose is the VP, Operational Excellence, Legal & IT for RQM+. Having worked for the company for over 16 years, Mrs. Rose is well acquainted with all RQM+ business and internal processes to support the delivery of services to our clients.

She works closely with colleagues in the executive leadership team to ensure that systems and processes are implemented and operating smoothly in Europe to support RQM+ current and growing business. Louisa is a solid visionary problem solver and an advocate of best practice methodology, bringing a pragmatic approach which utilizes her substantial business acumen.

Louisa has over 24 years experience in professional services including eight years as a consultant in software covering client facing roles in sales technical support, implementation, organizational change management and training. She has a B.A.(Hons) degree in Housing from Sheffield Hallam University which lead her initially into housing finance and software, and from there into business and operations.

Joining RQM+ in 2015, Ronnie now leads the company through the integration of mergers and acquisitions as the Vice President, Integration & Chief of Staff. 

Along with focusing on key strategic initiatives that support the growth of RQM+, Ronnie also provides strategic leadership and tactical execution across all elements of regulatory and quality for medical device and IVD companies.