The Plus is the People.

Maintain the highest level of integrity.

• Do the right thing even when no one is looking.
• Help your colleagues, community, and clients consistently and keep your promises.
• Keep confidential information to yourself; be cognizant of what you share with others

"The caliber of people who work here is amazing. We have so many smart, kind, decent and caring people, and that is so nice. From the minute I started, I felt so welcomed and included. Great job on making sure you hire team players, people willing to collaborate and compromise and be just overall kind and decent people."

Laser focus on customer success.

• Understand that the customer’s success = lives being saved and improved.
• Lead customers to business-balanced solutions and always act with the customer’s end goals in mind.
• Exceed customer expectations on the quality of the deliverables and the timing; customers are watching closely.

I would recommend working at RQM+ because "you work with a range of clients, helping them achieve compliance. You help ensure safe and effective Medical Devices are placed on the market."

Improve all the time.

• We cannot become what we need to be by remaining what we are.
• You are responsible for your own future. If you don’t  know what you want out of life, nobody does. Plan your future proactively.

 "It's a caring and balanced culture that is remains driven to achieve greatness which gives confidence in the company and growth opportunities."

Communicate… effectively and proactively.

• Be the catalyst for effective communication.
• Communication = Oxygen to everyone at RQM+.
• Calculate your communications by being thoughtful and deliberate.
• Provide prompt and timely responses to all communications received, preferably within 24 hours.
• Be honest and take accountability for what you say.

"I find meaning in working with my team to find technical solutions that help our clients and promote safe and effective medical devices. Great team."

Be courageous, proactive, and figure it out to achieve the highest level of success.

• Don’t be afraid to take quick and educated action.
• Plan, follow up, anticipate, and prevent.
• Be entrepreneurial; ask yourself the following question: “If it were my company, I would…”
• Know what you know and what you don’t know. Consult team members when necessary and learn from others.

"We get to work on projects that directly affect patients. I feel grateful that I can work with Tier 1 companies and see the product I've worked on 'in the wild'. I appreciate that my scientific training and experience are so well-suited to my work here and appreciated by clients."

Operate as a cohesive team… who likes to have fun.

• Take ownership, be accountable, and offer assistance.
• Support each other in delivering a unique service experience.
• Support everyone’s work-family balance.
• Be courteous and enjoy each other.

"The work/life balance is unmatched and the ability to network with such a breadth of expertise and experience is an incredible asset."

Share concerns and follow up with a thoughtful solution.

• Don’t hold it in. Get it out in a courteous manner and be part of the shared solution.
• Nonproductive complaining = negativity and becomes a distraction.
• Asking for help is not considered whining or complaining.
• Be transparent with your team members and managers. They can only help if you tell us what’s going on.

"I would recommend working at RQM+ because the work/life balance is unmatched and the ability to network with such a breadth of expertise and experience is an incredible asset."

Live by the golden rule.

• Treat people the way you'd like to be treated.
• Respect one another; we are committed to inclusion and an environment of trust and fairness.
• Be a positive team member and limit negativity.
• Problems or gripes will occur; resolve all disagreements or escalate to management.
• Welcome others, offer assistance, and be patient.

"I cannot get over how kind and intelligent everyone is. I feel safe and heard every time I speak. I love the work life balance I have here."